We are living in the digital age and consumers use the internet to make a variety of decisions, including what products to buy and what professionals to hire. During their research, many savvy consumers go online to look at the reviews the business has received on local business directories like Yelp or Google+. These on-line reviews can have a profound effect on the success of your business so it is important to understand your rights should your business receive a negative one.
This fast moving program will discuss defamation – what it is and what it is not. We will cover your available remedies, the costs involved, and ways to deal with negative reviews that do not cost money. If your reputation is critical to your business success – and who’s isn’t – this is a Lunch-N-Learn you don’t want to miss.
